Friday, January 05, 2007

Bad BAD customer service, oops OWNER!

I hate bad customer service. Really really really. Just as much as a LOVE good customer service. And I fully believe that if a company sucks, word of mouth is just revenge.

Please do NOT shop at WeddingDepot.com if you feel the same way. If you don't, than just ignore this. :-)

The president/owner/sole customer service rep, Shaun Larson was ridiculously rude to a customer. This is all documented because he only deals with customers via email. Read the full story at Consumerist.com: WeddingDepot's Nonresponsive, Passive Aggressive, Customer Service

Ugh. Just makes my blood boil. I have no idea why. I know it's a silly waste of energy. This had nothing to do with me personally. I just don't like super-rude people in general.

I know that my blog has a close to zero readership, so it's unlikely this will cause WeddingDepot.com to lose even one customer. Eh. Just makes me feel better by trying to spread the word.

Oh, and just in case someone DOES try searching, Shaun J. Larson's other business is wedding photography, Image One.